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ClairMail Overview

ClairMail is delivering a new, game-changing approach to mobile banking. Leveraging the mobile channel's unprecedented coverage – 95 percent of bank customers own a mobile phone – ClairMail empowers banks, credit unions, card service companies and payment providers to take command of their customer interactions. ClairMail enables financial institutions to lower costs, enhance acquisition, improve retention, reduce fraud and increase offer acceptance.


What Makes ClairMail Unique?

While other mobile banking solutions are merely a "veneer" for online banking, ClairMail is the only provider capable of delivering:

  • 100 Percent Coverage: ClairMail's multi-channel enrollment allows financial institutions to reach all of their customers, not just those participating in online banking.
  • Proactive 1:1 Conversations: ClairMail enables financial institutions to deliver high value, personalized content to their customers and allows them to instantly resolve issues and conduct transactions directly on their mobile phones.
  • Triple Play Convergence: Using the very latest smartphone technologies, ClairMail unifies messaging, mobile web and client applications into a single, intuitive interface which provides a streamlined and integrated user experience and reduces total cost of ownership.
  • Cross-Product, Cross-Channel Orchestration: ClairMail's flexible, enterprise-caliber mobile communication platform enables easy extensibility across the organization to touch ever product, every channel and both retail and business customers of every asset class.

ClairMail: The Undisputed Mobile Banking Leader

ClairMail is the mobile banking industry's leading innovator. ClairMail revolutionized the industry by being the first to introduce both text banking and two-way, actionable alerts. In 2007, ClairMail pioneered the mobile banking triple play by combining messaging, mobile web and client applications on a single, unified platform. The triple play is now universally recognized as a standard requirement for any mobile banking solution.

ClairMail has proven success with the largest banks in the United States; 6 of the Top 10 U.S. banks use ClairMail to power their mobile banking offerings. In fact, the combined customer count of ClairMail clients shows that over 161 million banking customers or nearly 53 percent of the U.S. population have access to ClairMail mobile banking services.

Finally, ClairMail continues to outpace the industry, as exemplified by its more than 700 percent year-over-year increase in monthly transactions and 200 percent year-over-year revenue growth. ClairMail's comprehensive, game-changing solution enables financial institutions to maximize adoption and usage, fully engage with their customers or members and quickly realize a high return on investment.

White Paper

Multi-Level Alerting

Optimizing Proactive Customer Touchpoints and Engagement

Customer Success Story

City Bank

"We selected ClairMail because they offer a comprehensive, best-of-breed suite of mobile banking services."