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ClairMail in the NewsClairMail is making news. Read our latest press coverage.
Txt Me: SMS Gains Mobile Bank TractionText-based mobile financial services hold immediate appeal to bankers, because almost every phone on the market today can send and receive text messages.
Mobile Banking Moves to the Point of Sale with Consumer IncentivesIn a bid to tie banks' credit and debit cards into mobile rewards and incentives, ClairMail next year will introduce a service it calls "Free Money".
![]() Diebold, ClairMail Team on Mobile PartnershipClairMail differentiates its SMS service with a two-way customer interaction system, in which customers can take action and manage their accounts through the alerts they receive on the phone.
BAI RD: ClairMail, Diebold Announce Mobile Banking PartnershipOffering ClairMail's two-way mobile platform in conjunction with Diebold's comprehensive outsourcing solution offers financial institutions a proven, cost-effective approach to adding another channel to their customer access infrastructure.
ClairMail System Leads Industry in Monthly Mobile Banking TransactionsAdoption rates significantly higher than industry averages have been experienced by ClairMail’s bank customers. This growth is attributed to ClairMail’s easy-to-use, 2-way mobile banking and payments services.
ClairMail Chosen by PNC to Enhance Mobile Banking ServicesBy leveraging the existing text messaging on all mobile phones and delivering security alerts via the ClairMail solution, PNC is providing convenient, secure and on-demand mobile banking services to its customers.
Go Mobile, Go GreenMobile banking and payments are green, simple and secure, and can be a revenue-generator for banks. Article by ClairMail CEO Joseph Salesky.
ClairMail to Power Mobile Banking for Alerus Financial"We empower our customers with complete and intuitive 2-way mobile banking and payments on any mobile phone using ClairMail's comprehensive and secure platform for mobile banking transactions," said Randy Newman, President and CEO of Alerus Financial.
Mobile Banking, Payments Will Lead to Greener PlanetClairMail's mobile bill payment technology allows people to simply respond 'yes' or 'no' via SMS to pay their bill without having to find a computer or log into their account.
![]() Fidelity Works with ClairMail, mFoundryAnthony Jabbour, Fidelity National Information Services' executive vice president for core processing and e-banking, said that his company chose ClairMail for its "two-way functionality across all three mobile interfaces."
New 'Mobile Lockbox' Service Could Help Drive Expedited PaymentsThe linkage of expedited payments with the utility of the mobile phone could have big potential, says Bruce Cundiff, senior analyst at Javelin Strategy & Research, Pleasanton, Calif. "That's where a lot of the initial payback is going to come from," he says.
Not All Alerts Are Created EqualHow best to reach customers in real-time and empower them to immediately respond to alerts and resolve account issues? The answer is 2-way alerts. Article by ClairMail CEO Joseph Salesky.
Mobile Banking: This Time for Real?Transcript of BAI Banking Strategies roundtable discussion, featuring ClairMail CEO Joseph Salesky.
Mobile Banking: Are Texting Services Here to Stay or Not?"Customers are using mobile banking four times as often as online banking," says Eskander Matta, SVP of Wells Fargo's Internet Services Group. "There's a much higher level of engagement."
Taking it to the m-bankMany banks are looking for choice in how to deploy mobile banking and appeal to the widest segment of their customers, regardless of carrier or phone model, to increase chances of adoption.
Mobile Connections are Key to Banking Future"The mobile channel is one so-called "disruptive technology" that is destined to forever change the financial landscape," said Richard Crone. "We see merchants making strides in efforts to create their own payments networks, through PayPal or ClairMail, for instance."
Third Time Could Be a Charm for BB&T in Mobile BankingBB&T considered rival technology from Firethorn Holdings LLC, but chose the ClairMail/mFoundry system because "it's a more complete solution" that the bank itself can host on its own system.
Marin Bank Software Startups Land GiantClairMail of Novato and Sausalito's mFoundry combined their applications in a deal with BB&T that puts the financial holding company in the forefront of the bank-by-cellular-phone trend.
![]() ClairMail, VeriSign Offer Two-Way Mobile Alerts"With the partnership with ClairMail, we're really adding the two-way interaction," said Brian Matthews, the vice president for enterprise solutions at VeriSign. "It is truly an expansion of our existing capabilities".
VeriSign Mobile Banking Solution to Include ClairMailIncorporating ClairMail's platform and applications enables the VeriSign Mobile Banking Solution to support the "triple play" of mobile interface types.
VeriSign, ClairMail Offer Mobile Banking as Managed SolutionVeriSign chose to partner with ClairMail in order to enable two-way interactions, which is one of the company's major differentiators.
VeriSign's Mobile Banking Now Utilizes ClairMail PlatformClairMail's platform and applications allows VeriSign Mobile Banking to support messaging (SMS and email), mobile web and native client applications.
My Finovate Wrap-UpClairMail offers a solution that makes it easier for people to detect fraud quickly, as well as to gain access to their finances from anywhere. I like that their system isn't just about consumers getting alerts to warn them about activity on their account, but also makes it possible for them to approve transactions... It gives consumers greater control over their finances, which is a big plus.
Mobile-Phone Banking: Coming to a Bank Near YouMobile phones are the logical next step in the evolution of retail banking customer interaction. Article by ClairMail CEO Joseph Salesky.
'Text' your bank for next statementConvenience is key to mobile service but be sure to check security layers, liability policies.
North American Banks and Financial Institutions Take Another Stab at MobileUsing SMS can also shift calls or contacts, and therefore costs, away from call centers, IVR systems and online banking. This is something that ClairMail has been able to demonstrate in internal employee trials it has conducted with four U.S. financial institutions.
Mobile Phones: The New Platform for Secure, Two-Way Customer InteractionWhat's the next step in secure, two-way customer interaction? With over 229 million U.S. subscribers, the answer seems to be mobile phones. Article by ClairMail CEO Joseph Salesky.
Using Cell Phones to Optimize FFIEC ComplianceAs banks ramp up two-factor authentication efforts, is the answer to banks' security woes just a text message away? Article by ClairMail CEO Joseph Salesky.
![]() The Tech Scene: Banking by Phone, Minus the CarrierMichael Savelli, the chief administrative officer of the $1.9 billion asset Bank of Stockton, said ClairMail's software relies on short message service technology, which is available on most mobile devices. "SMS technology seems to be the easiest to make available to the widest number of customers," Mr. Savelli said.
Banking on Your PhoneIf anything, ClairMail shows you that mobile banking can be easy. And it brings home the idea that text messaging isn't just for teenage kids anymore.
Bank of Stockton Adopts ClairMail to Power Mobile Banking ServiceClairMail uses a mobile phone's existing short message service, wireless email and mobile browser, and does not require the bank to create, deploy, and support software on thousands of handset configurations.
Firms Cash in on Mobile BankingClairMail emphasizes the two-way communication opportunities that text messaging offers, as well as the fact that it can be used with virtually every handset regardless of carrier.
Text Message Based Mobile Banking For North America!ClairMail serves up their delicious recipe of wireless account management and payment "with no new software required."
Telus to Let You Text-Message Your BankTelus is providing what it calls Telus Mobile Customer Self Service – using technology powered by ClairMail – to banks.
Mobile Banking Shifts Into Higher GearThe information that users include in their text messages doesn't include any confidential data. "There's less information in that message than there is on an ATM receipt, so there's nothing that could really be compromised."
Mobile Banking in 2007ClairMail CEO Joe Salesky discusses mobile banking's growth potential, technology and impact on customer service.
The Handheld BankBanks are partnering with technology vendors and delivering more applications via mobile solutions. "The key is to create a two-way channel [wherein] users can deliver and access information in a secure way," says Joe Salesky, ClairMail CEO.
![]() Mobile Banking Software Funded"[ClairMail is] releasing a unique product into the marketplace, and the market traction with respect to return on investment has been very dramatic," said Tom Mawhinney, a partner at JAFCO. "What's also good is that it is scalable within that vertical market [financial institutions], as well as other verticals down the road."
ClairMail gets $12 million in Series B fundsAllowing mobile customers to easily access their account information and make transactions instead of dialing a service representative saves them a lot of money. And no client software is necessary, which saves them an operational nightmare
Hot apps and cool tools for the wireless enterpriseWe know that hot applications and cool tools for the unwired mean the ones that combine innovation with a track record of performance. Here are our picks.
Friday FeatureClairMail's Joseph Salesky says the greatest potential for increasing mobile worker productivity lies with extending email, text messaging and the address book.
ClairMail Improves Wireless BankingBy eliminating the need for a Web-enabled cell phone and WAP connection, ClairMail's solution has eliminated some of the key problems with first-generation wireless solutions.
Mobile Phone Converging With 'Flash,' Other AppsMost have tried to solve [the problem] by stuffing the entire application into the device. But the form factor and way people use mobile devices doesn't map to the Web experience. There's a huge disconnect and, as a result mobilizing enterprise applications hasn't taken off as many of these companies hoped it would.
ClairMail Selected as 2006 'Fierce15' WinnerIndividual users of the ClairMail solution--such as Phil Marineau, CEO of Levi Strauss--love it so much that they have become investors in the company.
CEO Strategies for Building ValueLeaders of young, successful software companies share best practices on innovation, funding, marketing, leading - and getting out of the way.
New Breed of ApplicationsIt was quick and easy and I didn't have to touch a browser. With this technology, information can be gathered from many sources.
ClairMail makes mobile app access easy as e-mailThis is a good approach for several reasons. Users don't need to load software on their mobile devices, and the IT staff isn't burdened with onerous reworking of desktop applications to shoehorn them into mobile devices.
Enhanced Mobility: Remote Access With Remote Upgrades"ClairMail will provide our mobile workers immediate access to the information they need the most, when they need it, without the reworking of our applications," said Edward Link, SGC's Chairman and CEO.
Six Sales Process Tool Vendors Are Reviewed"It is almost as if one were using a miniaturized laptop to perform these tasks," says Leslie Ament, director of customer intelligence research at Aberdeen Group
Fireman's Fund rescues remote users"It's not like writing a new application [for the mobile device]. It is taking current applications and writing scripts and writing a transaction that responds with data. You can apply it to any kind of data," says Jim Dunn, CTO for Fireman's Fund.
Everyone Wants One"ClairMail automates the interactions with the required systems, immediately retrieves the requested information, and sends it back in an E-mail," says Jim Dunn, Fireman's Fund chief technology officer.
Stop Squeezing Desktop Apps...According to CEO Joseph Salesky, people are mobile, but desktop applications aren't, and IT's attempt to give the apps some mobility has been like "trying to squeeze an elephant into the doghouse."
ClairAccess Lets You Message The DatabaseUsers who want to find out their latest bank balances or the tasks they need to accomplish with a prospective client can click on a pre-generated script that grabs the information from the enterprise application.
ClairMail Comes out of ShadowsEase of use and personalization long have been goals in a wireless industry constrained by handsets that force users to scroll through several menus before getting what they want. A northern California company thinks it has the answer. |
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